The Police Service Desk, staffed by student Cadets, serves as the central hub of MSU Police and Public Safety by receiving phone calls and walk-in customers. In addition to handling incoming phone calls and walk-ins, Cadets also monitor the University’s fire and intrusion alarm systems, monitor police radio traffic, take reports and provide general assistance and information to the campus community and visitors.
- Monitor campus-wide fire and intrusion alarm system
- Take reports for simple crimes
- Provide assistance to patrol officers using a police radio
- Answer incoming phone calls and handle walk-in customers
WORKING CONDITIONS AND HOURS
Cadets work eight-hour shifts, providing coverage to the Police Service Desk twenty-four hours a day, 365 days a year (NOTE: During the academic “school day,” shifts may be lengthened or shortened to accommodate class schedules). Cadets typically are scheduled for a minimum of two eight-hour shifts per week, depending on demand. During a shift, Cadets may sit or stand and are required to stay in position at the Police Service Desk, unless relieved by another Cadet or Supervisor.
As the first level of contact for the department, Cadets are expected to maintain the utmost level of courtesy and professionalism. Additionally, Cadets should possess the ability to multi-task and be able to perform their job duties during emergency situations. Everyone is required to be available to work during the home football weekends and similar high-volume events.
The department has a policy restricting student employees from working more than 25 hours per week. Any other part time MSU job must be included in that weekly hour limit and disclosed to the department.
Applicants must possess, agree to, and/or have the following:
- Required to be currently registered Michigan State University students
- Possess strong communication and interpersonal skills
- Be able to work flexible hours, including holidays and MSU home football game days
- Provide a detailed resume of relevant job experience and training
- Pass a thorough employment background investigation
NOTE: Due to the extensive amount of training incumbent to this position, preference may be given to candidates of freshmen or sophomore status.
Applications are accepted at any time, but only filled when there are vacancies. When an opening becomes available, if you meet the pre-screening requirements, qualified applicants will be contacted by telephone or email and scheduled for an initial interview. Applicants who are deemed ineligible for an interview, or who fail to successfully complete the interview, will be notified by e-mail. If there are no open positions, applications will be kept on file.